Support Services

Do you need help? Stop wasting valuable time and contact our competent support team with your request. 

avasis ticket system

Via our avasis  ticket system you can place your support request or check the status of your support request around the clock. You can download the latest software versions from the Siemens Support Center. You are also welcome to request technical/specialist support or requests for training via our support team.

Siemens Support Center

With a valid software maintenance contract you have the option to access Siemens Industry Software Support directly in addition to the support provided by avasis. In the Siemens Support Center you will find documentation and new program versions for your licensed software. You can also search for solutions to potential error messages and, if we open a support call for you, you can track it.

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Patrick Holenstein
Patrick Holenstein
Leiter Professional Services